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Help and support

Something not working?

Write to us and a person answers. We usually reply within 24 to 48 hours, Monday to Friday.

Common questions

What is Savvy?
Short practice drills on the life skills nobody formally teaches: reading people, saying no, negotiating, handling conflict, spotting manipulation. Each drill is three to five scenarios. You make a call, and Savvy tells you what that call actually does to the situation.
Is it free?
Yes, and meaningfully so. You can practise drills, build a streak, earn XP and unlock badges without paying. Savvy Plus is an optional subscription that starts with a 7 day free trial.
What is Savvy Plus?
An optional auto-renewing subscription, sold through the App Store, that supports the writing of new drills. It also keeps a streak freeze permanently armed, so one missed day does not cost you your flame. The price and length of each plan are shown on the purchase screen before you buy anything.
How do I cancel?
In your Apple ID settings, under Subscriptions. Cancelling stops all future charges and you keep Savvy Plus until the end of the period you have already paid for. Deleting the app does not cancel a subscription.
Can I get a refund?
Apple takes the payment, so Apple issues the refund. Request one at reportaproblem.apple.com. Our refund policy explains the whole route, and what we can help with on our side.
I already paid but Plus is not showing
Open the You tab and choose Restore purchases. Your entitlement is tied to your Apple ID and will come back on any device signed into it. If it does not, that is a bug rather than a billing problem, so write to us at hello@becomesavvy.app before asking Apple for a refund.
What data does Savvy collect?
Your progress, your onboarding answers, and technical information about the device. It never asks for your contacts, photos, calendar, microphone, camera or precise location, and it never sees your card details. The privacy policy names every processor the app actually uses.
Is it an AI chatbot?
No. Every scenario, every option and every explanation is written by a person. Nothing you type is sent to a language model, because the app does not integrate one.
How do I turn off the daily reminder?
In the You tab, switch off Daily nudge. You can also revoke notification permission in iOS Settings. The reminder is scheduled on your device, so it works with no signal and stops the moment you turn it off.
How do I delete my account?
In the app, go to the You tab and choose Delete account. Your data is removed within 48 hours. The account deletion page walks through exactly what goes and what has to stay.
Is there an Android version?
Not yet. Savvy is on iPhone today. Android is built into the app but not released, so there is no date to promise you.

Deleting your account

You can delete your account from inside the app, in the You tab. If you have already removed the app, or you want to know exactly what gets deleted and what has to be kept, the account deletion page explains it.

How to delete your account